T's & C's

T's & C's

Terms & Conditions 

Bon Baby Ltd T/A  NZ Baby Box (“NZ Baby Box”) is the operator of the www.nzbabybox.co.nz site (the “Site”), and the proprietor of our monthly subscription box.  By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions ("T&C's"). If you do not agree to these T&C's, you should not use or access this Site. 

NZ Baby Box reserves the right to revise these T&C's at any time by updating this posting. You are encouraged to review these T&C's each time you use the Site because your use of the Site after the posting of changes will constitute your acceptance of the changes. Agreement to these T&C's also constitutes your agreement to the NZ Baby Box Privacy Policy (“Privacy Policy”). We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes. 


Privacy Policy

Information provided to NZ Baby Box will not be shared with any other organisation except as stated in Section 5 - Transactions.


1. Use of the Site 

You may use the Site only for your own non-commercial personal use and in compliance with these T&C'S. You are responsible for your own communications, including the transmission, uploading or posting of information to the Site and are responsible for the consequences of such communications. Any other use of the Site requires the prior written consent of NZ Baby Box. You may not otherwise copy, modify, or distribute the contents of this Site without the prior written consent of NZ Baby Box. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site, in whole or in part. We require all Members (as defined below in section 4 of these T&C's) to agree not to use the Site, and specifically prohibit any use of the Site , for any of the following purposes:  

  • Posting, communicating or transmitting any material that    infringes on any intellectual property, publicity or privacy    right of another person or entity;
  • Posting any information which is untrue, inaccurate or not    your own;
  • Engaging in conduct that would constitute a criminal    offence or give rise to civil liability or otherwise    violate    any law or regulation;
  • Attempting to interfere in any way with the Site or NZ Baby    Box’s network security, or attempting to use the Site’s    service to gain unauthorised access to any other computer    system; and
  • Using the Site to drop ship merchandise to third parties

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalogue, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user's use of the Site, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorisation and access granted to you under these T&C's. You may not frame portions of the Site within another web site. You may not resell use of, or access to, the Site to any third party without the prior written consent of NZ Baby Box. 


2. Registration and Passwords 

In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorised use of the Site under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy. 


3. Site 

The Site are available to registered and unregistered users who are 16 years old and older and who have not been suspended or removed by NZ Baby Box for any reason (each a “Member”). We reserve the right to revoke your ability to access the products and services offered on the Site for any reason at any time including as a result of a violation of these T&C's or the Privacy Policy, without notice. If you are a minor, you must obtain the consent of your parent or legal guardian to use the Site and agree to these T&C's. 


4. Fraud Protection 

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorised or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorised or illegal activity. If we suspect fraudulent, unauthorised or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorised or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorised or illegal activity. 


5. Transactions 

If you wish to purchase any product or service made available through the Site (each such purchase, a "Transaction"), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilised in connection with any transaction. By submitting such information, you grant to NZ Baby Box the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction. All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for  convenience purposes only. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. NZ Baby Box reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honouring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service. You agree that by placing an order on the Site, you are entering into a binding contract with NZ Baby Box and agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions. 


6. The Subscription Contract Between You And Us 

NZ Baby Box offers various subscription types: including rebillable monthly subscriptions (“Monthly Subscriptions”); and prepaid 3- or 6-month subscriptions (“Prepaid Subscriptions”). AUTOMATIC RENEWAL TERMS [b]With respect of NZ Baby Box subscriptions subject to automatic renewal, you agree that NZ Baby Box may submit periodic charges (e.g., monthly) to your chosen payment method without further authorisation from you, until you provide prior notice that you wish to terminate this authorisation or to change your payment method. You agree that such notice will not affect charges submitted before NZ Baby Box reasonably could act.[/b] MONTHLY SUBSCRIPTIONS By purchasing a Monthly Subscription, you agree and acknowledge that your subscription has an [b]initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation[/b], including where applicable any charges processed by NZ Baby Box after the expiration date of your payment card. AUTOMATIC MONTHLY RENEWAL TERMS Your subscription will be [b]automatically renewed for successive monthly periods[/b] and your payment method will [b]automatically be charged for each successive monthly period at the then-current subscription rate until you cancel[/b] your Monthly Subscription renewal. CANCELLATION POLICY FOR MONTHLY SUBSCRIPTION RENEWALS To cancel your Monthly Subscription [b]at any time, you may (i) logon to your account and follow the cancellation procedures there, (ii) send us a message at info@nzbabybox.co.nz and we will do it for you. [/b] If you cancel, you may use your subscription until the end of your then-current subscription term. 


7. Product Information; Limitation on Quantities 

Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.


8. Proprietary Rights 

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of NZ Baby Box or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. All other trademarks are the property of their respective owners. All of our Site's content is Copyrighted by NZ Baby Box. All rights reserved. Except as expressly set forth in these T&C's, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site. All rights not granted under these T&C's are reserved by NZ Baby Box. 


9. Contributed Content Guidelines 

NZ Baby Box values your engagement. When contributing content, please consider the following guidelines:  

  • By submitting or posting any materials or content on the    Site or on NZ Baby Box's Facebook Page, you grant NZ    Baby Box a perpetual, irrevocable, non-terminable,    worldwide, royalty-free and non-exclusive license to use,    copy, distribute, publicly display, modify, create derivative    works, and sublicense such materials or any part of such    materials. You hereby represent, warrant and covenant that    any materials you provide do not include anything    (including, but not limited to, text, images, music or video)    to which you do not have the full right to grant NZ Baby    Box the license specified above. You further represent,    warrant and covenant that any materials you provide will    not contain libellous or otherwise unlawful, abusive or    obscene material. NZ Baby Box will be entitled to use any    content submitted by you without incurring obligations of    confidentiality, attribution or compensation to you.
  • All contributed content is subject to the T&C's set forth    below and in our standard T&C's, which include our policy    regarding copyright infringement;

We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:  

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and    publicity) of others;
  • Use obscenities, discriminatory language, or other language not suitable for a public forum;
  • Post advertisements, “spam” content, or references to other products, offers, or websites;
  • Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
  • Post unduly critical or spiteful comments 
  • Post files that contain software or other material protected by intellectual property laws (or by rights of    privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary    consents;
  • Post files or content that contain viruses, corrupted files, or any other similar software or programs that    may damage the operation of another's computer;
  • Falsify or delete any authorised attributions, legal or other proper notices or proprietary designations or    labels of the origin or source of software or other material contained in a file that is uploaded, or    impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via info@nzbabybox.co.nz 


10. General Disclaimers 

You assume all responsibility and risk with respect to your use of the Site. The Site, and all content, merchandise, and other information on or accessible from or through this Site or a "linked" site are provided on an "as is" and "as available" basis without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, security or accuracy, specifically, but without limitation, does not warrant that: (1) The information on this Site is correct, accurate or reliable; (2) The functions contained on this Site will be uninterrupted or error-free; or (3) Defects will be corrected, or that this Site or the server that make them available is free of viruses or other harmful components. NZ Baby Box makes no warranties of any kind regarding any non-NZ Baby Box sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and NZ Baby Box makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-NZ Baby Box sites. NZ Baby Box does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site. NZ Baby Box does not represent or warrant that the nutrition, ingredient, allergen, and other information on our site is accurate or complete since this information is provided by the product manufacturer or suppliers and on occasion manufacturers may modify their products and update their labels. We recommend that you do not rely solely on the information presented on our Site and that you consult the products label or contact the manufacturer directly if you have a specific dietary or allergic concern or question about a product.


11. Disclaimer – No Professional Advice 

Any information provided by us regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site. Use of the Site is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate. 


12. Indemnification 

You agree to indemnify, hold harmless, and defend NZ Baby Box, its parent, subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defence, including attorneys’ fees, in any way arising from or related to your illegal use of the Site, your violation of these T&C's or the Privacy Policy, defamatory or infringing content posted to the Site by you, or your violation of any law or the rights of a third party. 


13. Limitation of Liability 

Except in the cases of willful misconduct and reckless conduct on the part of NZ Baby Box, in no event shall NZ Baby Box, it's parent company, subsidiaries, affiliates or any of the respective officers, directors, employees, agents, successors, suppliers, or third parties providing information on this Site be liable to any user of the Site or any other person or entity for any direct, indirect, special, incidental, consequential or exemplary damages (including but not limited to, damages for loss of profits, loss of data, or loss of use) arising out of the use or inability to use the Site, whether based upon warranty, contract or tort (negligence). Even if NZ Baby Box has been advised of or should have known of the possibility of such damages or losses, except in the cases of willful misconduct and reckless conduct on the part of NZ Baby Box, in no event shall the total liability of NZ Baby Box, its affiliates or any of their respective officer, directors, employees, agents, successors, subsidiaries, suppliers, or third parties providing information on this site to you for all damages, losses, and causes of action resulting from your use of this Site, whether in warranty, contract or tort (negligence) exceed the amount you paid to NZ Baby Box in connection with the event giving rise to such liability. You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site. 


14. International Use 

We control and operate the Site from New Zealand. We make no representation that materials on the Site are appropriate or available for use outside New Zealand. If you choose to access this Site from outside New Zealand, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. 


15. Risk of Loss 

Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier. 


16. Copyright Infringement; Notice and Take Down Procedures 

NZ Baby Box specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. NZ Baby Box will process notices of alleged infringement that it receives and will take appropriate action as required .     Please contact us with any questions or concerns in connection with these T&C's or the Site, or to provide any notice under these T&C's. 


17. Waiver; Remedies 

The failure of NZ Baby Box to partially or fully exercise any rights or the waiver of NZ Baby Box of any breach of these T&C's by you shall not prevent a subsequent exercise of such right by NZ Baby Box or be deemed a waiver by NZ Baby Box of any subsequent breach by you of the same or any other term of these T&C's. The rights and remedies of NZ Baby Box under these T&C's and any other applicable agreement between you and NZ Baby Box shall be cumulative, and the exercise of any such right or remedy shall not limit NZ Baby Box’s right to exercise any other right or remedy. 


18. Disputes 

Any dispute relating in any way to your visit to, or use of, the Site, to the products you purchase through the Site (including a subscription), or to your relationship to NZ Baby Box shall be submitted to confidential arbitration in Auckland, New Zealand. 



Should you have any questions regarding these T&C's you may contact us at info@nzbabybox.co.nz 



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